MeUndies Reviews

I recently received a gift card to MeUndies as a Christmas present. My wife and I sat down to browse the website, and soon had an order together. It was for slightly more than the gift card so I entered my payment info and didn't realize when I completed the order there had been no slot to enter the gift card -- you are supposed to enter it onto your account in a separate area, I guess. I realized this as soon as the order finalized, and I sent an email within 5 minutes of the order explaining the situation to them and asking them if I could apply the gift card, or cancel my order. It was outside of their normal business hours, and the next email I got said it was too late to cancel the order, it had already been processed. Since then I've had several emails and a phone call with at least 3 different people who all insist I process a full return and reorder the exact same thing. This is a pain for me to do and costs MeUndies money to return the shipping and then pay to reship me the exact same thing, but they won't budge and insist we go through this process. I've been frustrated beyond even wanting my order at this point and just called the person who gifted me the card and offered them the code back for their own use. I will process their insisted return and forget about ever using their company again. If you enjoy their products, and maybe they are great I will never know, just make sure you don't make any mistakes at checkout or be prepared for a frustrating weeks long process where everyone loses.

I unsubscribed after getting charged $14 customs/duties fees. It just isn't worth it on an already overpriced pair of ill-fitting underwear (and the company is doing nothing to rectify the situation...when all they have to do is charge the appropriate taxes at the point of sale!). The band always digs in so much, but the rest of the fabric is so loose (the waist band sizing doesn't seem to coordinate with the sizing of the rest of the underwear). They were super soft, and the designs were cute...but I found that I was never reaching for these pairs over my other "5 for $27" pairs from Victoria's Secret.

My boyfriend got a subscription for me, guest he got the more boyish style, then more recently switched to the thong. They are always fun designs and soooo comfortable.

MeUndies was ok but the cost for a pair underwear was kind of high vs even buying underwear at LaneBryant.

Are they still offering this?

I love the style of meundies underwear but the quality is hit or miss. Some of my underwear has pilled really quickly and some hasn't pilled at all. One pair ripped along the seam in several places and when I contacted customer service she said they don't do refunds or replacements after 14 days and I must have cared for it wrong. She suggested I hand wash and line dry my cotton underwear (!!!) even though the tag says machine wash. I had to post a negative comment on their facebook page for them to do anything about it. I'm glad they ended up giving me a replacement pair but I wouldn't buy from them again. If you're looking for soft underwear at a similar quality but lower price buy at the Gap. If you're looking for high quality underwear at the same price with a no matter what product guarantee buy at Patagonia.

I love the MeUndies underwear. However, I'm not a huge fan of their subscription. You get one pair per month (or every two or three, if you chose) for $16, and the price is well worth it. However, I hate that you have to pay full price ($20) for a second pair or any other items you may want that month. They seem to be constantly sold out of underwear as well, so they only way to get any is if you are a subscriber to that particular pair. Their referral program offers a 20% discount to anyone you refer, but they 20% discount is 20% off the purchase price, which is the same discount you get for subscribing to an item. So in reality, you referrals are better off searching the internet for an actual discount coupon. Total hit on the actual product, but total miss on the subscription service.